BLUEZE

Privacy Policy

Blue Ze Online Fish Delivery App, an online service in the Kottayam district, has a rich legacy of serving fresh and high-quality seafood. With years of experience, and through the online service we aim to serve fresh and quality Fish, Chicken, and Meat. Our primary focus is on customer satisfaction by offering fresh products.


To maintain a smooth relationship with our valued clients, Blue Ze Online Fish Delivery App adheres to strict terms and conditions. These terms outline our policies and procedures related to collection, delivery, and cancellation. We recommend reviewing these terms and conditions before using our services. By using our website, and services, or placing an order, you agree to abide by our terms and conditions.


Delivery Policy


Please note that our products are only available in selected locations, so ensure the delivery location before you purchase. You can verify if we have delivery services in your area before placing an order.


Blue Ze Online Fish Delivery App strives for prompt delivery, but some products require additional time for cleaning upon receiving an order. Customers must double-check the date and time of their orders before finalizing. We are not responsible for issues arising from changes to the date and time on your end.


Cancellation & Refund Policy


We are committed to providing fish and other items that are fresh and 100% natural, without any adulteration. We are confident in the quality of our products. However, if you find that your order is not fresh or there is another serious issue, you can return the product. We will assess the validity of your complaint and, if confirmed, will refund your money. Please bring the receipt of your order.


Customers can cancel their orders but must inform us at least 1 hour before the scheduled delivery date. Orders can be canceled through our online site or app. A refund will be provided if the order is canceled at least 24 hours before delivery. If the cancellation is made less than 1 hour before delivery, no refund will be issued.


Please Note: Kindly be advised that Blue Ze Online Fish Delivery App reserves the right to modify or revise the terms and conditions without prior notification. Therefore, we urge our esteemed customers to review the terms and conditions before placing an order.

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